Customer Reviews

Awesome crew

I recently had the pleasure of having my FELT SRAM crank serviced by John, and I am thoroughly impressed with the results. From start to finish, the experience was exceptional, showcasing not only the technical expertise but also the passion for cycling that John and his crew brings to their work. Since the service, I have noticed a significant improvement in the performance of my FELT. The crank operates with a smoothness and efficiency that I haven’t experienced before. Shifting is seamless, and the power transfer feels incredibly responsive. John also informed me a lot about my bike including the built-in power meter and the SRAM App. a 5-star service. Thank you John!

Great shop, fantastic owner and friendly staff! I brought my road bike here for a major overhaul. It sat in a box for a decade and John too the time and talked me over what he would do it and he restored it back to glory! Price was fair and the bike is good as new. I’m a very happy customer and will be going here for any bike needs

Pro Bikes is the only bike shop I trust. I’ve used the big brand bike shops around town and have had about 50% positive experiences. Ever since I started taking my bikes to John, it’s been 100% positive. A few weeks ago, I needed to replace my forks for a weekend trip. They arrived on Thursday and figured no bike shop could get them replaced on time. I started doing the work myself Friday morning. In the middle of the work, I realized I needed a specialty tool that I didn’t have. I called John to see if he could help. He offered to replace the forks during his lunch time. I took the bike and new forks. He replaced them while we chatted about bike maintenance. Great experience. Thanks John for helping me make the bike trip!

Had a complete bike built here, along with complex and high-end composite Berd spokes. John Proctor is a super-nice guy but he’ll be honest with you about what’s best. It’s Pro Bikes, not Wal-Mart, take your cruiser bikes elsewhere. If you have a high quality bike and care about top performance, take it to the best bike mechanic in Houston.

I am very grateful for finding this gem of a bike shop! John is incredibly knowledgeable and clearly has the best interest of his customers in mind. I was blown away with my first experience buying 1 little LED light. John’s welcomed me in the shop, showed me around, demoed the light and offered sound advice. I returned today to get their help finish building a MTB for my son with little time to spare before Christmas (with no appointment). John went above and beyond what I was expecting them to do! Keep up the great work!

100% one of the best bike shops I’ve been in. Great service and fair prices. The guys working there are all so nice also.

Muchas Gracias John y Pablo por el juego de aros quedaron buenisimas y la atencion de primera

Happened to be on this side of town and found this place on a whim to try and get a fork and bottom bracket replaced. John was able to knock this out with quick turn around. Also found some issues with with my drivetrain that he was able to take care of as well. John and Pablo are super friendly and offer great service.

Freaking awesome guys! I only needed a box to pack my bike. These guys Didnt have one I needed but referred me to society cycles.

Very friendly, knowledgeable staff. Will come here again for all my bicycle needs.

This is such a great shop, either for repairs or for buying and building up a high-end MTB. John and Pablo offer a very different experience from a typical bike shop. They are both extremely knowledgeable about bikes and they are super friendly, honest and fair.