Customer Reviews

4.9
40 reviews
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Pro Bikes is the only bike shop I trust. I’ve used the big brand bike shops around town and have had about 50% positive experiences. Ever since I started taking my bikes to John, it’s been 100% positive. A few weeks ago, I needed to replace my forks for a weekend trip. They arrived on Thursday and figured no bike shop could get them replaced on time. I started doing the work myself Friday morning. In the middle of the work, I realized I needed a specialty tool that I didn’t have. I called John to see if he could help. He offered to replace the forks during his lunch time. I took the bike and new forks. He replaced them while we chatted about bike maintenance. Great experience. Thanks John for helping me make the bike trip!
Oscar Saenz Avatar
Oscar Saenz
4/10/2024
Had a complete bike built here, along with complex and high-end composite Berd spokes. John Proctor is a super-nice guy but he’ll be honest with you about what’s best. It’s Pro Bikes, not Wal-Mart, take your cruiser bikes elsewhere. If you have a high quality bike and care about top performance, take it to the best bike mechanic in Houston.
Willy Gray Avatar
Willy Gray
2/10/2024
I am very grateful for finding this gem of a bike shop! John is incredibly knowledgeable and clearly has the best interest of his customers in mind. I was blown away with my first experience buying 1 little LED light. John’s welcomed me in the shop, showed me around, demoed the light and offered sound advice. I returned today to get their help finish building a MTB for my son with little time to spare before Christmas (with no appointment). John went above and beyond what I was expecting them to do! Keep up the great work!
Blake Best Avatar
Blake Best
1/10/2024
100% one of the best bike shops I’ve been in. Great service and fair prices. The guys working there are all so nice also.
David Chernosky Avatar
David Chernosky
1/10/2024
Muchas Gracias John y Pablo por el juego de aros quedaron buenisimas y la atencion de primera
Pampa Grill Houston Avatar
Pampa Grill Houston
7/10/2023
Happened to be on this side of town and found this place on a whim to try and get a fork and bottom bracket replaced. John was able to knock this out with quick turn around. Also found some issues with with my drivetrain that he was able to take care of as well. John and Pablo are super friendly and offer great service.
David Lindsey Avatar
David Lindsey
5/10/2023
Freaking awesome guys! I only needed a box to pack my bike. These guys Didnt have one I needed but referred me to society cycles.
dread kev Avatar
dread kev
4/10/2023
Very friendly, knowledgeable staff. Will come here again for all my bicycle needs.
Lauren Wahl Avatar
Lauren Wahl
4/10/2023
This is such a great shop, either for repairs or for buying and building up a high-end MTB. John and Pablo offer a very different experience from a typical bike shop. They are both extremely knowledgeable about bikes and they are super friendly, honest and fair.
Steven Crews Avatar
Steven Crews
4/10/2023
Well known bike shop in the area and there is a reason! These guys are really handy when it comes to bikes! Suspension service/rebuild , wheel builders, pro frame build up they do it all ! No question they are PROs !
Stanislav Verlan Avatar
Stanislav Verlan
4/10/2023
Gracias Pablo y John por excelente trabajo que hicieron con mis 2 Bicis Suerte y un abrazo
Javier Méndez Avatar
Javier Méndez
4/10/2023
I called Pro Bikes thinking something was wrong with my BB as I had incessant creaking, but with a race in a few days I was worried about turn around times to be ready for the race. We came up with a plan over the phone, and upon inspection at the shop found the issue to be as simple as the chain! A good look over everything else, and the bike feels good as new, ready for the race!! 💪💪
AustonWheels Avatar
AustonWheels
4/10/2023